Cookies are small text files stored on your device when you visit a website.

Cookies help websites:

• remember preferences,
• authenticate users,
• improve website performance,
• personalize content,
• analyze website traffic,
• support security,
• and measure advertising effectiveness.

Cookies may be:

• session cookies (deleted when you close your browser), or
• persistent cookies (stored until expiration or deletion).

TYPES OF COOKIES WE USE

A. Essential Cookies

These cookies are necessary for the operation of the Services.

They may support:

• account login and authentication,
• security and fraud prevention,
• shopping cart functionality,
• checkout processes,
• telehealth session functionality,
• and platform administration.

Without these cookies, portions of the Services may not function properly.

Examples may include:

• session identifiers,
• authentication tokens,
• security cookies,
• and load-balancing technologies.

B. Performance and Analytics Cookies

These cookies help us understand how users interact with the Services.

They may collect information regarding:

• pages visited,
• time spent on pages,
• traffic sources,
• click behavior,
• website performance,
• browser type,
• and device information.

We may use analytics providers such as:

• Google Analytics,
• Google Search Console,
• Meta Pixel,
• TikTok Pixel,
• Microsoft Clarity,
• Hotjar,
• or similar analytics services.

C. Functional Cookies

These cookies help remember:

• user preferences,
• region selections,
• login states,
• language preferences,
• and user experience settings.

These cookies help personalize the Services and improve usability.

D. Advertising and Marketing Cookies

These cookies may be used to:

• deliver advertisements,
• measure campaign performance,
• retarget users,
• build audience segments,
• and track conversion events.

Marketing technologies may include:

• Meta/Facebook Pixel,
• TikTok Pixel,
• Google Ads,
• YouTube tracking,
• affiliate tracking platforms,
• influencer attribution systems,
• and advertising analytics providers.

These technologies may track activity across websites and devices.

E. Healthcare and Telehealth Platform Cookies

Certain cookies or tracking technologies may be used to:

• maintain secure telehealth sessions,
• support patient authentication,
• facilitate prescription workflows,
• integrate with pharmacy systems,
• support shipment tracking,
• maintain appointment functionality,
• and support operational infrastructure.

These technologies may involve third-party vendors that support healthcare operations.

In addition to cookies, Bayan may use:

• pixels,
• web beacons,
• embedded scripts,
• local storage,
• SDKs,
• and similar technologies.

These technologies may be used for:

• analytics,
• marketing,
• conversion tracking,
• session monitoring,
• security,
• and performance optimization.

Emails sent by Bayan may also contain tracking technologies to measure engagement such as email opens and click-through activity.

Third-party service providers may place cookies or tracking technologies through the Services.

These third parties may include:

• analytics providers,
• payment processors,
• pharmacies,
• telehealth technology vendors,
• advertising networks,
• shipping/logistics providers,
• customer support providers,
• CRM platforms,
• and affiliate marketing systems.

Third-party technologies are governed by the privacy policies of those third parties.

Bayan does not control third-party cookie practices.

We may use information collected through cookies and similar technologies to:

• provide and improve the Services;
• authenticate users;
• personalize experiences;
• maintain account security;
• analyze website traffic and behavior;
• improve marketing effectiveness;
• measure advertising performance;
• support telehealth operations;
• facilitate prescription and shipment workflows;
• prevent fraud;
• and comply with legal obligations.

Most browsers allow you to:

• view cookies,
• block cookies,
• delete cookies,
• or restrict cookie usage.

You may manage cookie settings through your browser or device preferences.

Please note:

• disabling certain cookies may impact website functionality;
• some features may not operate correctly;
• and certain telehealth or checkout functionality may become unavailable.

Browser-specific controls are generally available through:

• Chrome,
• Safari,
• Firefox,
• Edge,
• and mobile device settings.

Some browsers transmit “Do Not Track” (“DNT”) signals.

Because there is currently no universally accepted standard for DNT responses, Bayan may not respond to all DNT signals.

Bayan may use advertising technologies that allow us and our advertising partners to:

• display advertisements;
• personalize marketing;
• retarget users;
• and measure advertising conversions.

Advertising cookies may track interactions across websites, platforms, and devices.

You may opt out of certain targeted advertising programs through:

• Network Advertising Initiative (NAI)
• Digital Advertising Alliance (DAA)
• device advertising settings
• browser privacy settings

Opting out does not necessarily eliminate all advertising.

Certain information collected through the Services may constitute protected health information (“PHI”) where applicable.

Bayan takes reasonable measures to:

• protect health information,
• limit unnecessary disclosures,
• and work with vendors that support healthcare privacy obligations where applicable.

However, users acknowledge that:

• no electronic system is fully secure;
• internet transmissions carry inherent risks;
• and certain analytics or tracking technologies may involve third-party processing.
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Cookie and tracking information may be retained for varying periods depending on:

• cookie type,
• legal requirements,
• operational needs,
• security purposes,
• analytics retention settings,
• and third-party vendor policies.

Session cookies generally expire automatically when your browsing session ends.

Persistent cookies remain until deleted or expired.

The Services are not directed toward children under 18 years of age.

Bayan does not knowingly use cookies to collect personal information from children without appropriate authorization where required by law.

The Services are intended primarily for users located in the United States.

If you access the Services from outside the United States, you acknowledge that information may be transferred to and processed in the United States.

Bayan may update this Cookie Policy periodically.
Updated versions become effective upon posting.
Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

Questions regarding this Cookie Policy may be directed to:

Bayan Health
Website: https://www.bayantelehealth.com
Email: info@bayantelehealth.com

By using the Services, you acknowledge that Bayan may display cookie consent banners, pop-ups, preference centers, or consent management tools.

Depending on your jurisdiction, you may have the ability to:

• accept cookies,
• reject non-essential cookies,
• modify preferences,
• or withdraw consent.

Your selections may not apply across all devices or browsers.

Bayan may use cookies and tracking technologies in connection with:

• affiliate marketing programs,
• referral tracking,
• influencer campaigns,
• ambassador programs,
• and conversion attribution systems.

These technologies may track:

• referral sources,
• purchases,
• campaign performance,
• and commission eligibility.

Affiliate and referral tracking may involve third-party software providers.

The Services may include integrations with:

• Instagram,
• Facebook,
• TikTok,
• YouTube,
• LinkedIn,
• X/Twitter,
• and other social media platforms.

These platforms may place cookies or collect information through embedded content, widgets, plugins, or tracking technologies.

Your interactions with social media platforms are governed by those platforms’ policies.

Cookies and tracking technologies may be used to:

• detect suspicious activity,
• prevent fraud,
• secure accounts,
• maintain session integrity,
• and protect the Services.

Security-related technologies may remain active even where certain optional cookies are disabled.

If Bayan offers mobile applications, mobile technologies may collect:

• device identifiers,
• mobile advertising IDs,
• operating system information,
• crash reports,
• and application usage data.

Mobile operating systems may allow users to limit advertising tracking through device settings.

California residents may have additional privacy rights under California law, including rights related to:

• access,
• deletion,
• correction,
• and limitations on certain data uses.

Additional disclosures may be provided through our Privacy Policy or California-specific disclosures.

Nevada residents may have certain rights regarding the sale of covered information under Nevada law.

Requests may be submitted to info@bayantelehealth.com.

For questions regarding this Cookie Policy or tracking practices, contact:

Bayan Health
info@bayantelehealth.com
https://www.bayantelehealth.com